Deep in the sectors where compliance is the workload
We don't sell horizontal AI advice. We build for regulated Australian industries where documentation, claiming and compliance consume the working week — and where audit-trailed, governed agents are the only kind regulators and boards will accept.
Insurance & mortgage broking
Flagship practiceBrokers write the majority of Australian home loans, yet every deal still drags 10–14 hours of paperwork behind it — and Best Interests Duty enforcement is tightening. Early AI adopters have already halved their per-deal effort. Keelix brings that capability to mid-size brokerages with the explainable, audit-trailed agents this regulated environment demands: more capacity per broker, and compliance documentation that writes itself as the deal progresses.
- End-to-end deal workflow orchestration
- Best Interests Duty compliance documentation
- Client file assembly, verification & audit trails
- Lender/insurer comparison & recommendation support
- Client communication drafting & follow-ups
- Renewal and re-pricing workflows
Care sector — allied health, NDIS & aged care
Care practiceThe scheme is huge but financially squeezed: providers are being asked to grow participant numbers while cost growth is forced toward 8% — and the only way to do both is to take cost out of administration, not out of care. Meanwhile clinicians leave the building at 7pm finishing notes, reports and claims they didn't train four years to do. Aged care faces the same squeeze plus the sector's biggest reform in three decades. Keelix puts agents on the repetitive back office — never on clinical judgment — with every output human-reviewed.
Seven agents, where they save you time
Proven patterns from our care-sector practice. Figures are indicative — we validate them against your actual caseload in a short discovery before any pilot. Clinical and claiming agents always run human-in-the-loop.
Client intake & onboarding
Reads the inbound referral, drafts the intake record, service agreement and welcome pack from your templates — queued for human check and send.
Clinical & case notes
Clinician gives bullet points or a voice note; the agent structures a compliant, goal-linked note in your standard format, ready for sign-off. The after-hours killer, killed.
NDIS assessment reports (FCA & more)
Turns assessment notes, test scores and observations into a full structured draft in your house style — for the clinician to review, correct and sign. The single biggest lever.
Claiming, invoicing & reconciliation
Extracts invoice fields, checks budget and price guide, flags overspend, duplicates and cap breaches before submission, builds the bulk file and reconciles results.
Scheduling, rostering & cancellations
Proposes optimised schedules, runs rebooking conversations when someone cancels, and surfaces under-utilised clinician time for a coordinator to action.
Stakeholder communications
Drafts and triages routine correspondence to support coordinators, families, GPs and the NDIA; keeps reminder and follow-up sequences moving.
Compliance, incidents & audit prep
Drafts incident reports, monitors records for gaps against the Practice Standards, and continuously assembles the audit pack — so you're always audit-ready.
ROI calculator — reclaimed labour value
Plug in your own figures. Conservative “cost saved” basis: a reclaimed hour valued at the fully-loaded cost rate, annualised over ~48 working weeks.
Indicative. If reclaimed hours are redeployed to billable work, the revenue value is materially higher again. We confirm every figure against your actual salaries, caseload and billing rates before any pilot.
What it adds up to: for a 25-clinician therapy group, 100–150 reclaimed hours a week is roughly $300K–$430K a year in labour value — redeployable to billable care. That's growth without proportional hiring: the answer to being asked to do more while costs are squeezed.
Outside these sectors? Our engagement model fits any Australian mid-market organisation of 50–200 people with process-heavy operations — property, construction, strata and professional services teams have the same anatomy. Talk to us about whether your workflows are agent-ready.
Generic AI stalls at the workflow. We start there.
We speak the compliance language
BID files, NDIS Practice Standards, Aged Care Act reporting — our agents are built around the actual artefacts your regulator asks for, not a generic document template.
Playbooks compound
Every engagement in a vertical sharpens the next. You get proven agent patterns from your own industry, not a first experiment paid for at consulting rates.
Governance regulators accept
In regulated sectors, an impressive demo isn't enough. Our ISO 27001- and 42001-aligned framework and output monitoring give boards and auditors something to hold onto.
Our governance posture →